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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All TERMOKRAFT products

The group «New Technologies» offers products from the plant TERMOKRAFT: industrial boilers, combined boilers
  • Industrial boilers TERMOKRAFT
    Industrial boilers
    FAKEL-M et al.
  • Boilers are automatic TERMOKRAFT
    Boilers are automatic
    TECO PELLET et al.
  • Combined boilers TERMOKRAFT
    Combined boilers
    TAIFUN, URAGAN Prof, ULTRA, etc.
  • Solid fuel boilers TERMOKRAFT
    Solid fuel boilers
    R2, ZEUS, ZEUS Prof, FAKEL, etc.
  • Electric boilers TERMOKRAFT
    Electric boilers
    GEIZER Lite, etc.
  • Furnaces for cottages TERMOKRAFT
    Furnaces for cottages
    OGNIVO I, OGNIVO II, etc.
  • Sauna stoves TERMOKRAFT
    Sauna stoves
    ALLEGRO, PLAZMA, CONVECT, etc.
  • Garden utilizers TERMOKRAFT
    Garden utilizers
    TERMINATOR , etc.
  • Cauldron furnaces TERMOKRAFT
    Cauldron furnaces
    ISKRA-I, ISKRA-MINI, etc.
  • Barbecues, fire bowls TERMOKRAFT
    Barbecues, fire bowls
    ISKRA, PIKNIK, etc.
  • Flax fiber products TERMOKRAFT
    Flax fiber products
    Flax-jute, etc.
  • Single-wall chimneys TERMOKRAFT
    Single-wall chimneys
    plugs, bends, tees, etc.
  • Double-walled chimneys TERMOKRAFT
    Double-walled chimneys
    sandwiches, bends, tees, etc.
  • Tanks and chimney elements TERMOKRAFT
    Tanks and chimney elements
    tanks, registers, clamps, etc.
  • Control panels TERMOKRAFT
    Control panels
    PUE-6, PUE-9, etc.
  • Accessories TERMOKRAFT
    Accessories
    cauldrons, TENB blocks, flanges, etc.

NEW TECHNOLOGIES GROUP

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